Our Terms and Conditions All orders must be in English. Any foreign language requests/orders are subject to delay until translated and may be subject to an extra fee. NOTE: All material is sold as "collectibles" and NCHS Inc/George Petersen is not responsible for their use or misuse. No guarantee is implied or expressed in this area. Purchaser assumes all responsibility of use! To insure better service, all information must be filled out. Any information that is not received may delay processing your order. You have a ten (10) day inspection period policy (longer if requested and authorized only by Mr. Petersen). The inspection period begins from date of receipt. You may return an item for any reason for an exchange or refund, less postage and handling charges which are non-refundable. Please ship all returns to us at our PMB 807 5810 Kingstowne Center Drive, Suite 120, Alexandria, VA 22315. Please insure any returns. Any returned material must be in the same condition as sent. If material has been altered, disassembled, cleaned, or changed in anyway, a refund or exchange will not be honored unless authorized on a case by case basis by Mr. Petersen. Any material listed and sold in an "As Is" Condition is not returnable, no exceptions! CREDIT CARDS: We only accept VISA, Master Card, and American Express credit cards. We do not accept Diners Club, Discover, or Foreign Cards such as JCB. Virginia residents must add 5% state sales tax to their orders. There is no sales tax on out of state orders or international orders. Overseas Orders - Preferred payment is by VISA or MasterCard or PayPal. You may also send a bank draft, payable in U.S. dollars drawn on a U.S. bank only. All others will be returned. No foreign personal checks will be accepted due to high bank processing fees. No direct transfers to our account. You may use "Western Union" to wire us money, or International Postal Money Order. All prices are quoted in US dollars. No foreign currency. All prices are subject to change without notice. No C.O.D.'s whatsoever! Shipping Minimum domestic shipping and handling: fee on small cloth items is $3.00 per order of 5 or less. Small metal items start at $5.00. These shipments may or may not be insured depending on the value of the order. They are normally sent by US Postal Service. Minimum domestic shipping and handling on MOST NORMAL SIZE items (such as headgear, uniforms, etc.) is $10.00. Books start at $6.00. These shipments are always insured. On larger heavy items postage will be on a case-by-case basis. See ìOrdering from NCHS INCî section Overseas shipping and handling: fee on small cloth items is $3.00 per order of 5 or less. Small metal items start at $9.00 to Europe and $10.00 to Asia. Please email for shipping costs to Belgium and France. Please email for shipping costs of books as they vary by weight and number ordered. The above rates are minimums. They may be higher depending on what is ordered. Credit card orders are automatically charged the standard shipping and handling fee. On orders mailed in, if you are not sure of how much shipping and handling to send, request in writing a correct amount before ordering from us. We ship via U.S. Postal Service, FedEx, and UPS. Our choice of shipping. Orders to P.O. Box addresses and most small items are shipped via U.S. Postal Service. All others normally go by Mail, FedEx, or UPS. Other arrangements can be made on a case-by-case basis. International orders are higher as may be orders to Hawaii, Alaska, APO, and FPO addresses. If a credit card is used for payment, all shipping and handling fees will be automatically added. However, you must tell us if you want it sent by sea mail or by air mail or express such as FedEx, DHL, etc. If no preference is given, we will ship via best way and by air! All Canadian orders are shipped only by US Airmail. Some international orders cannot be insured, so that in these cases, the buyer assumes all risks as we have no control or recourse once it leaves us. Overseas customers pay all shipping, handling, insurance (where available), customs fees, and VAT in their home country, and assume responsibility for any lost shipments to countries that do not allow us to insure shipments within their borders. Normally, orders will be shipped on a "best possible" basis every Tuesday and Friday. Special orders may have to wait until Mr. Petersen returns, but you will be notified of any delay. Lay-A-Way Policy Any material may be put on lay-a-way. An advance minimum deposit of 25% of the total amount is required. Thirty (30), sixty (60), and ninety (90) day lay-a-ways are available. If the lay-a-way order is cancelled for any reason, an administrative fee of 20% of the total order will be deducted from the deposit or from payments made, and the balance refunded by check. Unless previous written arrangements have been made, and no payments have been received at the end of the agreed upon lay-a-way period, the material is considered foreclosed and no refund will be made.